New Patient FAQs


Who can benefit from chiropractic and rehabilitative therapy?

Our chiropractic and rehabilitative therapy teams work with people of all ages. Often it’s thought that you must have been through surgery or sustained an injury to seek chiropractic and rehabilitative therapy services. We also work with people suffering from chronic aches and pains, and those who have not suffered from an injury.

Do I need a prescription form from my doctor to be seen?

Nope, you can seek the services of a chiropractor without a prescription from your physician. In some rare cases, your insurance may require a physician to write a prescription to be seen by a chiropractor if you are under a workers compensation claim. To find out what your insurance requires, just call the number on the back of your insurance card.

Can I still make an appointment if I’m not an athlete?

You sure can! While we specialize in athletic injuries, we do not limit our services to just athletes. You can feel comforted knowing that we treat patients of all ages, skills and abilities.

Can I still make an appointment if my doctor referred me somewhere else?

As a patient you have the right to choose the care that you receive. If you have been referred somewhere by your doctor for chiropractic or rehabilitative therapy and want to come to our clinic, you are more than welcome to!

How long is each session?

Your first visit includes a comprehensive examination and takes approximately 60 minutes. Subsequent visits can range from 20 minutes to 60 minutes, depending on your condition and services rendered on that day. A customized plan will be developed for you.

How often will I need to come to see the chiropractor or sports rehabilitation specialist?

No treatment plan is alike at our facility. Initial cases tend to require more frequent care initially, compared to wellness visits.  Most new patients can expect to be seen 2-3 times weekly in the beginning phases of care.  Wellness visits are far less frequent.

What should I bring on my first appointment?

Be sure to bring your current health insurance card, current drivers license or government issued ID, prescription for treatment (if you have one), a payment method for any cost you may be responsible for, and your new patient paperwork. New patient paperwork will be sent to you via a secure email link and is highly recommended to have completed prior to your first appointment.

What is your cancellation policy?

If you are unable to make it to your appointment please kindly notify our office as soon as possible.  We recognize that emergencies do arise and plans often change.  When you call, we will help you reschedule.  With advanced notice we can better accommodate yours and others needs.  Should you cancel an appointment with less than 24 hours notice, you may be charged a $50 cancellation fee.

What should I wear to my appointment?

If you have been prescribed a rehabilitation plan, it is important to wear comfortable, loose clothing and tennis shoes.  Please consider wearing loose fitted clothing around the area specific to your injury.  Example: wear a tank top if you are being treated for a neck or shoulder injury.